Privacy Policy

1. Who we are

ACOVARI LLC (“ACOVARI,” “we,” “us,” or “our”) is a New Mexico limited liability company engaged in industrial sourcing and distribution, with a mailing address at 1209 Mountain Road PL NE, STE N, Albuquerque, NM 87110, USA.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit acovariusa.com, submit a Request for Quote (“RFQ”), contact us through the website, upload files, or otherwise interact with us through the website.

Questions concerning this Privacy Policy or our handling of personal information may be sent to sales@acovariusa.com.

2. Information we collect

We collect information that you voluntarily provide to us and limited technical information generated when you use our website.

RFQ submissions

When you submit a Request for Quote, we may collect your company name, contact name, business email address, telephone number, requested products or services, part numbers, quantities, requested delivery information, need-by date, ship-to ZIP code, notes, specifications, and other information you choose to provide.

Uploaded files

Our RFQ system allows you to upload files such as requests for quotation, drawings, photographs, specifications, datasheets, and other documents relevant to your sourcing request. These files may contain information supplied by you or your organization.

Please do not submit Social Security numbers, payment-card information, bank account credentials, medical information, passwords, or other sensitive personal information that is not necessary for us to respond to your request.

Contact form submissions

When you contact us through the website, we may collect your name, company, email address, telephone number, inquiry topic, message, and other information you voluntarily provide.

Technical and server information

Our systems may automatically record limited technical information, including IP address, date and time of access, requested resource, browser or user-agent information, and information necessary to operate, secure, diagnose, and protect the website and its services.

3. How we use information

We may use information collected through the website to:

• Receive, review, and respond to RFQs and other inquiries.
• Identify, source, and quote requested products or services.
• Communicate with customers, prospects, suppliers, and other business contacts.
• Prepare quotations and facilitate potential or existing business transactions.
• Process and support orders and related business activities.
• Maintain records of inquiries, quotations, sourcing activity, and business communications.
• Improve, maintain, troubleshoot, and secure our website and systems.
• Detect or prevent fraud, misuse, security incidents, or other harmful activity.
• Comply with applicable legal, regulatory, tax, accounting, contractual, or recordkeeping obligations.
• Establish, exercise, or defend legal claims when reasonably necessary.

4. How we disclose information

ACOVARI does not sell personal information for monetary consideration. We also do not use information submitted through our RFQ or contact forms for cross-context behavioral advertising.

We may disclose information when reasonably necessary for legitimate business purposes, including in the following circumstances:

• Suppliers, manufacturers, distributors, and sourcing partners: We may provide product requirements, part numbers, specifications, drawings, files, or other information necessary to identify products, verify availability, obtain pricing, confirm technical requirements, or prepare a quotation. We seek to limit such disclosures to information reasonably necessary for the sourcing activity.
• Service providers: We may use third parties that provide services such as hosting, infrastructure, email, communications, security, or other technical and operational support. These providers may process information as necessary to provide their services to us.
• Legal and safety purposes: We may disclose information when reasonably necessary to comply with applicable law, regulation, legal process, or governmental request; to protect our rights or property; to investigate fraud or security incidents; or to protect the safety and security of ACOVARI, our customers, or others.
• Business transactions: Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction, subject to applicable law.

5. Retention

We retain RFQs, contact inquiries, uploaded files, business communications, technical records, and related information for as long as reasonably necessary for the purposes for which the information was collected. These purposes may include responding to requests, maintaining business and transaction records, supporting repeat or future sourcing activity, resolving disputes, protecting our systems, enforcing agreements, and satisfying legal, accounting, tax, contractual, or regulatory obligations.

Retention periods may therefore vary depending on the nature of the information and the business or legal purpose for which it is retained. When information is no longer reasonably necessary, we may delete, destroy, or anonymize it in accordance with our applicable retention practices and legal obligations.

6. Security

We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, use, alteration, disclosure, or destruction. Our safeguards are selected based on the nature of the information and the systems involved.

No website, transmission method, or information-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security. If we become aware of a security incident involving information for which notification is required by applicable law, we will address the incident and provide notifications as required by applicable law.

7. Your choices and privacy rights

Depending on where you reside and the law applicable to your information, you may have certain rights regarding personal information, which may include rights to request access, correction, or deletion. The availability and scope of these rights depend on applicable law and may be subject to exceptions.

You may contact us at sales@acovariusa.com to ask about personal information associated with you or to submit a privacy-related request. To protect information from unauthorized disclosure or deletion, we may need to verify your identity and authority before completing a request.

We may retain information when retention is permitted or required by applicable law or is reasonably necessary for legitimate purposes such as completing transactions, maintaining required business records, preventing fraud, resolving disputes, or establishing, exercising, or defending legal claims.

8. Children

This website is intended for business and commercial users and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website. If you believe that a child has provided personal information to us through the website, please contact us so that we can review the matter and take appropriate action.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements. When we update this policy, we will publish the revised version on this page and update the “Last updated” date above. Material changes may be communicated by additional means when appropriate or required by applicable law.

10. Contact us

For questions, requests, or concerns regarding this Privacy Policy or ACOVARI's privacy practices, contact:

ACOVARI LLC
Legal / mailing address:
1209 Mountain Road PL NE, STE N
Albuquerque, NM 87110
United States
Email: sales@acovariusa.com
Phone: +1 915-334-9577